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R & D Capabilities

Agile Development

Systems&Technologies&Teams

·R & D centers have been set up in Shanghai, Shenzhen, Huizhou, Nanchang and Hefei, with a R & D team of more than 3000 people. It has the ability of agile development and can effectively integrate superior resources to enhance the core competitiveness of the enterprise.

·Over the years, it has continuously delved deep into the underlying technologies (such as communication, display, optics, audio, camera, algorithm, foundation, simulation, etc.). With the general-purpose hardware & software development platform, AI large model platform, and automated testing platform & product architecture ability, it supports the R & D of multi-category products in various scenarios.

·The 2111 Laboratory has been established to face the development and application of new technologies, new materials and new products, deepen the joint innovation of industry, education and research, and incubate new category businesses.

Multi-functional laboratory + high-standard test environment, to build a powerful database and multiple
solutions To protect the quality products and offer customers safe, reliable and trustworthy services


Manufacturing capability

·Lean DFM management, lean 3P, zero defect lean model, system lean and other technologies support intelligent manufacturing

·Automation Automated AI technology, benchmark line construction, self-developed equipment, application intelligent equipment, production line automation equipment, etc

·Globalization 2+2+N (Huizhou&Nanchang, Vietnam&India, Technical Service Center)

Advanced Manufacturing

Nanchang
Huizhou
Vietnam
India

Digital capability

Supply Chain Management

· Procurement Scale in the Billions: Massive Flexible Delivery

· Rapid Demand Response: 1+3 Localized Procurement in China, India, Indonesia, Vietnam

· Excellent Operational Management: Implement effective inventory management and logistics strategies to reduce inventory costs and increase delivery speed

· Robust Purchasing Certification System: Ensure availability, procurability, cost, and support capabilities meet product requirements for optimal TQRDCES (Time, Quality, Reliability, Delivery, Cost, Engineering, Support)

· Standardized Process Operations: Promote IPD Integrated Development & ISC Integrated Supply Chain

· Standardized Tier 2, 3 Supplier Management Mechanism: Implement standard library construction

· Supplier Collaboration: Long-term strategic cooperation with core suppliers

· End-to-End Digital Management System: Utilize SRM/ERP for automated and intelligent supply chain management

·End to end digital integrated management system ensures massive flexible global delivery

Operation management

Quality First Win by Quality

Samsung: S&OP Outstanding Contribution Award for Delivery

Xiaomi: Excellent Lean Quality Award

Vivo: Best Delivery Award

Honor: Core Partner Gold Award

OPPO: Annual Project Quality Award

Lenovo Excellent Service Award

Comprehensive & Multi-Dimensional

Customer Service

·Sophisticated customer service system: Customer services are available in the full project life cycle

·Customer service systems: We leverage after-sales data analysis system, Jira customer complaint processing system, and after-sales maintenance data system to realize complementary management and control

·Dataset:Service Manuals for L1, L2 and L3; service tools; spare parts data (BOM for service)

·Service:outlets: Domestic service for L1, L2 and L3, retrofit of complete machine (Shenzhen), overseas service for L3 (free trade zones in Shenzhen)

Agile Development

Systems&Technologies&Teams

R & D centers have been set up in Shanghai, Shenzhen, Huizhou, Nanchang and Hefei, with a R & D team of more than 3000 people. It has the ability of agile development and can effectively integrate superior resources to enhance the core competitiveness of the enterprise.

Over the years, it has continuously delved deep into the underlying technologies (such as communication, display, optics, audio, camera, algorithm, foundation, simulation, etc.). With the general-purpose hardware & software development platform, AI large model platform, and automated testing platform & product architecture ability, it supports the R & D of multi-category products in various scenarios.

The 2111 Laboratory has been established to face the development and application of new technologies, new materials and new products, deepen the joint innovation of industry, education and research, and incubate new category businesses.

Multi-functional laboratory + high-standard test environment, to build a powerful database and multiple
solutions To protect the quality products and offer customers safe, reliable and trustworthy services


Manufacturing capability

Advanced Manufacturing

·Lean DFM management, lean 3P, zero defect lean model, system lean and other technologies support intelligent manufacturing

·Automation Automated AI technology, benchmark line construction, self-developed equipment, application intelligent equipment, production line automation equipment, etc

·Globalization 2+2+N (Huizhou&Nanchang, Vietnam&India, Technical Service Center)

Digital capability

Supply Chain Management

· Procurement Scale in the Billions: Massive Flexible Delivery

· Rapid Demand Response: 1+3 Localized Procurement in China, India, Indonesia, Vietnam

· Excellent Operational Management: Implement effective inventory management and logistics strategies to reduce inventory costs and increase delivery speed

· Robust Purchasing Certification System: Ensure availability, procurability, cost, and support capabilities meet product requirements for optimal TQRDCES (Time, Quality, Reliability, Delivery, Cost, Engineering, Support)

· Standardized Process Operations: Promote IPD Integrated Development & ISC Integrated Supply Chain

· Standardized Tier 2, 3 Supplier Management Mechanism: Implement standard library construction

· Supplier Collaboration: Long-term strategic cooperation with core suppliers

· End-to-End Digital Management System: Utilize SRM/ERP for automated and intelligent supply chain management

Operation management

End to end digital integrated management system ensures massive flexible global delivery

Quality Control

Set rigorous quality standards and develop the industry-leading quality management system;

Build an intelligent, automated production line to guarantee the consistent quality of products;

Manage production lines in a digital manner to realize the life-cycle traceability for quality control;

Customer Service

Sophisticated customer service system: Customer services are available in the full project life cycle

Customer service systems: We leverage after-sales data analysis system, Jira customer complaint processing system, and after-sales maintenance data system to realize complementary management and control;

Dataset: Service Manuals for L1, L2 and L3; service tools; spare parts data (BOM for service)

Service outlets: Domestic service for L1, L2 and L3, retrofit of complete machine (Shenzhen), overseas service for L3 (free trade zones in Shenzhen)